Service Policy

GMP Énergie offers you superior service as well as a professional and courteous approach, thanks to our competent and experienced technicians, supported by our attentive customer service advisors who listen to your needs.

Service Schedule

Our customer service center is open 7 days a week, 365 days per year.

Greater Montreal Rate
Monday to Friday from 7am to 5pm Regular rate
Outside business hours and Holidays Overtime rate
Regions Rate
Monday to Friday from 8am to 5pm Regular rate
Outside business hours and Holidays Overtime rate

 

During the peak period, from September 15th to April 15th, GMP Énergie prioritizes emergency calls, such as heating or hot water failures. Availability for a maintenance request of your natural gas equipment may therefore be limited.